Healthcare Services and Product Delivery. Simplified

In healthcare, the last mile is life-critical, involving the delivery of supplies, vaccines, and in-home treatments to patients, where timely and reliable delivery can be a matter of life and death. Power your delivery with Radaro’s purpose-built functionality, driving on-road and backend efficiencies – all whilst creating data and transparency.

Powering Premium Furniture Brands

Seeing is believing

Book a demo to see how Radaro can revolutionise your operations

What Brands say about Radaro

Don’t take our word for it. See what our customers have to say.

“Because of Radaro, 66% of [our] failed deliveries are now recovered on the same day.”

National Service Manager

Real-time customer feedback in Radaro have resulted in a 25% increase in same-day dispute resolution within the first month implementation.

For Managers

Complete Network Visibility

Achieve comprehensive oversight of your outbound network, encompassing both owned and contracted fleets. Radaro empowers you with live updates on job progress and driver status, ensuring unparalleled transparency.

Intraday Management

Manage your delivery teams in real-time, expediting issue resolution. For instance, if a driver encounters difficulties completing their visit, your internal teams can swiftly work towards a solution or reschedule the visit.

In-Field Escalations

Eradicate the need for drivers to rely on mental notes or physical paper by documenting in-field escalations that encompass crucial information pertaining to the delivery performed. Whether it’s identifying opportunities for customer upselling or relaying a request to contact a manager, Radaro delivers this information to you instantaneously via email or API.

Detailed Job Reports

Effortlessly retrieve detailed job reports and digital receipts directly from the management interface. Radaro digitises every aspect of the outbound execution process, serving as a reliable, single-platform solution that ensures total transparency.

For Drivers

Inventory Control

Attain precise control over inventory distribution by equipping your delivery teams with in-depth product information, daily overviews, quantity management, and item-specific alerts through an intuitive driver app.

Warehouse / DC Loading Processes

Empower your delivery teams with a streamlined collection workflow for warehouses, stores, or distribution centers. Radaro’s all-encompassing pickup procedure enables drivers to document visual proof at the pickup point, incorporating barcode scanning, signatures, and comments.

Efficient Route Optimisation

Radaro’s cutting-edge route optimisation equips drivers with an intuitive, step-by-step job sequence complemented by an aerial overview of all essential job-related information. Drivers receive updates on delivery windows communicated to customers and real-time traffic-based arrival ETAs, effortlessly aligning their schedule for the day.

Multi-Layered POD

Equip your delivery teams with a comprehensive proof-of-delivery capture system that includes unlimited photo uploads, customer, patient or patient carer signatures with customised confirmation messaging, and PDF document scanning capabilities.

For Customers, Patients and Patient Representatives

Event-Based Customer Notifications

Alleviate customer apprehension and establish clear expectations through tailored event-based SMS and Email notifications. Radaro offers versatile notification settings, encompassing multiple layers that can be customised according to your preferences.

Customer Queuing

Enhance your Delivery In Full, On Time (DIFOT) performance with Radaro’s customer queuing feature. This capability grants your customers or patients an extra layer of transparency regarding arrivals by offering dynamic updates as drivers progress through their stops throughout the day.

Real-Time Tracking

Offer customers an Uber-esque live tracking experience, complete with real-time monitoring of the driver’s location as they navigate to the customer’s destination. Dynamic ETAs are calibrated based on the driver’s position and traffic conditions, guaranteeing customers stay well-informed throughout the journey.

Post-Visit Feedback

Allow your customers to provide feedback against the delivery or home visit service, with a simple, yet powerful rating system and real-time low feedback escalations.

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