A Leading Paint Group Unveils How their Customers Win

In the realm of last-mile logistics, the demand for efficiency and customer satisfaction has never been more paramount. A partnership with Radaro has proven to be a game-changer for PPG Industries Australia, affording them a distinctive advantage that truly outshines their competition. While many in the industry strive to deliver prompt service, PPG takes it a step further by making customer experience their foremost priority. A significant achievement has been the extension of the two-hour express delivery promise, a benchmark typically associated with major fast-moving consumer brands, across their 34 franchisees.

The Results With Radaro

Jobs implemented
0 +
Average Customer rating
0 /5
deliveries delivered in full on time
0 %
failed delivery rate
0 %

Company Overview

For more than 135 years, PPG has enhanced the world by developing and delivering trusted paints, coatings, and materials. Through dedication and creativity, they collaborate closely with their customers to overcome their challenges. PPG Industries Australia is a wholly owned subsidiary of the United States-based PPG Industries Inc. serving various markets, including construction, consumer products, industrial, transportation, and aftermarkets. Headquartered in Clayton, Victoria their facility stands as Australia’s largest industrial paint manufacturing plant and is equipped with modern research and development, quality control, and colour laboratories.  PPG remains dedicated to the vision of Ford and Pitcairn, encapsulated in their motto, “We Protect and Beautify the World.

Industry

Trade

Employees (Global)

52,000

Use Case

Paint Delivery – Trade Store Network

01

Challenge

02

Solution

03

Outcome

Testimonials

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